RETURNS & EXCHANGES POLICY
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In-Store Collection
In-Store collection is completely free.
In-Store returns are also accepted as long as it is within 14 days of purchase.
Please see 'Returns Information' for full details,
Postage
All items should be received within 3-5 business days
Returns Information
All returns need to be received within 14 days in original packaging with all tags attached and unworn for a refund.
Postage is at your cost and should be sent tracked and a full refund will be issued. Postage is not refundable.
We cannot cover the cost of postage returned back to us, this must be paid by the customer.
Please post/drop back to our address
All items must:
• Be unwashed
• Have all labels attached
• Be unused/ not worn
• Have no makeup, fake tan or other marks.
• Not smelling of washing powder/smoke/perfume etc
Address for returns:
AvaRose Boutique
44 sun street
waltham abbey
Essex EN9 1EJ
email - avarosecustomercare@gmail.com
shop opening hours 9:30 to 5 Tues to Sat
Shipping Limitations
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website.
All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier.
Duties and Taxes
You are responsible for duties and taxes when returning items
All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country's national laws.